Most business owners today understand there business and what it takes to operate it to the best of its ability.  Few owners really have a firm grip on vision for the future and how to develop a game plan to move it forward.  A typical business that is brick and mortar based gets the business off the ground and builds a cliental in order to make income.  After that they start to think about adding a website to not only adds credibility, but to reach out to a market that is changing with technology.  So getting a website is a great idea and will certainly pay you back in dividends if you do some planning.  If you do not, it will just sit there and make you wonder why you paid that web guy so much money to develop it.